About SAMANAGA
About SAMANAGA
Blog Article
An organization focused on the provision of solutions that not only disrupt present-day business designs, but that also provide new systems to new worries in the location.
Within a subject of weeks, we had been able to streamline our support requests and supply flows by supplying Absolutely everyone–the massive boss to assist brokers to rank and file throughout departments–higher visibility in their requests. Furthermore, an agent can rapidly increase a ticket by just clicking the “+” button around the interface.
Our gurus have conducted a full Samanage assessment detailing its features, user opinions, customer care, as well as other vital aspects. Making use of our SmartScore technique we gave Samanage an exceedingly satisfying score of nine.
You’ll be capable of go through more about the top features of Samanage later Within this overview. There is certainly also a section dedicated to our job interview with the business’s CEO who answered a number of of our queries associated with the application’s usability and long run strategies for its enhancement.
Over the years, We now have build strategic partnerships with Intercontinental business-major brands and vendors within the ICT, Strength & Wellbeing House to supply progressive customised remedies to our purchasers.
The agent can see all ongoing, pending, and solved incidents in the main look at. It might be totally configured to right away display knowledge that issues: due dates, sender, receiver… so there’s no ought to click each incident when prioritizing.
In the aid conclude, we appreciated the ability to observe tickets and incidents without difficulty. Moreover, Samanage dashboard is admittedly intuitive, delivering high-stage choice makers with brief insights on critical information with no have to drill all the way down to particulars for strategic scheduling.
We've partnered with trustworthy makers and suppliers of photo voltaic modules to deliver Avenue lights solutions that seamlessly blend high quality with Price-efficiency.
This most important see is where by most agents will devote their time and it could be thoroughly configured; essential details which include due dates plus the requestor is usually shown in the principle watch, preserving you from needing to click on Every incident when triaging.
Samanage provides a no cost test trial period of time, but it surely's only available for 14 times. That is don't just briefer than most of the Opposition's thirty day period-very long exam demo periods, it's also very hard to assume a customer of The type that Samanage hopes to attract to even be capable of examination all its use conditions in such a short time.
Strength Alternatives Service provider Samanga gives extensive solar remedies to consumers in Uganda and Kenya, which include all the things from photo voltaic panels to inverters. Now we have founded a solid consumer base that spans authorities agencies, private enterprises, and general consumers.
In the meantime, the asset management provides a full watch in the asset’s lifecycle from its invest in to disposal. It pays to track corporation laptops and mobile units as a result of Group Coverage or Area Login Scripts particularly if you’re implementing a BYOD (carry your own private unit) plan. You can speedily see important info to the asset, like, general performance, place, and specs.
By having an IT Company Catalog, you are able to outline and publish which guidance solutions are click here available on your own online web site, very similar to a browsing cart of business solutions. The catalog also serves like a, for deficiency of a far better term, firewall against nuisance requests.
Engage in Video NOJA Electric power carries on to established sector requirements and travel progress in the sphere of medium voltage electrical infrastructure.